Frequently Asked Questions
Everything you need to know about your MKGRILLZ purchase.
How do I take my dental impressions for a custom grill?
Once you place an order, we ship a professional impression kit to your home. Follow the included instructions to create a mold of your teeth and mail it back to our lab using the pre-paid label.
How long does it take to receive my custom grillz?
Standard production takes approximately 10-14 business days once we receive your physical dental impressions. Shipping times vary based on your location and chosen delivery method.
What materials are used in MKGRILLZ products?
We use high-quality materials including 10k, 14k, and 18k solid gold, as well as dental-grade silver. All our stones are hand-set to ensure maximum durability and shine.
Can I return a custom-made grill?
Because custom grillz are manufactured to fit your specific dental profile, they are non-refundable. However, we offer a fitment guarantee and will perform adjustments if your piece does not fit perfectly upon arrival.
Do you offer international shipping?
Yes, MKGRILLZ LTD ships worldwide. International customers are responsible for any customs duties or import taxes applied by their respective countries.
How should I clean and maintain my grillz?
We recommend cleaning your grillz with a soft cloth and non-abrasive jewelry cleaner after every use. Avoid smoking or eating while wearing them to prevent tarnishing and buildup.